Customer Service

International Orders:

International orders are a flat $35.00 shipping charge for 6-12 business day delivery service and a $40 shipping charge for 3-7 business day delivery service. All orders outside of the United States are shipped using USPS.

Returns — You will need to pay the shipping costs for your return when you mail your package back and the original $25.00 shipping charge will not be refunded. We do not accept C.O.D. returns.

If you reject the order, we will deduct an additional $25.00 from the merchandise credit to cover the cost of return shipping.

*Billabong, Hurley, Nixon, Rip Curl, Quiksilver, O’Neill and Roxy cannot be shipped internationally.

Duties and Taxes:

Duties and taxes are NOT prepaid by Beachworks online. Such duties/fees are the customer‘s responsibility. The recipient of the order will be responsible for any import duties or taxes charged by the recipient‘s country and carrier related fees. These additional charges will be collected from the recipient by our shipping carrier at the time of delivery.

Payment for International Orders:

We accept the following major credit cards: Visa, Mastercard, American Express and Discover.

International Shipping Surcharges by Country

Orders over $500 require an estimate

Country Name Country Code Country Name Country Code
Australia AU Korea (South) KR
Brazil BR Martinique MQ
Canada CA Netherlands TL
Cyprus CY Norway NO
Denmark DK Poland PL
Finland FI Portugal PT
France FR Spain ES
French Guiana GF Sweden SE
Germany DE Switzerland CH
Hong Kong HK United Arab Emirates AE
Ireland IE United Kingdom UK
Israel IL Other OT
Italy IT Japan JP
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1-888-844-0703