Ordering is Easy and Risk Free!
Risk Free: Our Guarantee
Beachworks is committed to customer satisfaction. If you receive
merchandise that you are unhappy with for any reason, simply return it
to Beachworks or Beachworks Online within 30 days — in the condition
that you received it — and you will receive a full refund. After
30 days and up to 120 days we will issue a store credit THAT NEVER
EXPIRES! Gift Cards are not returnable or redeemable for a cash refund
unless the balance is less than $10.00, per California state law.
Skateboard sales are final and cannot be returned unless damaged upon
Feel confident, Beachworks Online takes the risk out of ordering.
Hassle-Free Returns and Free Shipping on Exchanges
Returns and Exchanges are gladly accepted within
30 days of the invoice date for a full refund and within 120 days for
a store credit.
The merchandise must be returned in original condition for resale,
unless it’s defective.
The merchandise must be returned with manufacturer and price
- The original purchase receipt must accompany all returns.
Footwear must be in new condition (no wear on the inside or
outside) unless defective.
- Swimwear cannot be returned to Beachworks store locations
- Swimwear must have original tags and hygiene liners attached.
- Swimwear must be in original condition (absolutely no wear).
International Returns and Exchanges
Please contact customer care at 1-888-844-0703 or
for a return authorization number.
Unfortunately we are unable to provide SmartLabel® returns to
Fill out the return and exchange portion on the back of the
invoice and enclose with merchandise
Use your own secure packaging or the original packaging for return
Customers are responsible for all shipping charges on returns
There are two ways to return:
Free Returns to Stores. California Beachworks
locations will accept your online return or exchange.
Unfortunately, all other locations will not accept in store
returns. Swimwear cannot be returned to stores. In order to
receive credit on your original form of payment, you must bring
the original credit card used, along with this invoice. Without
the invoice, a valid ID is required to receive a merchandise
credit for the current selling price instead of a refund to
Return by Mail. You can return by mail two ways. The first and
most convenient way to return is with our pre-paid, pre-addressed
SmartLabel, which we include on the front of your packing list.
No postage is required. The cost of return shipping of $7.95 will be
deducted from your refund or credit. No waiting in line. Easy United
States Postal Service mailing.
There Are Four Simple Steps
Complete the Return & Exchange Form on the back of your
invoice and enclose with your return merchandise.
Pack all items with your invoice in a secure carton or reuse the
Affix the pre-paid, pre-addressed SmartLabel to your package.
Cover or remove original shipping label.
Drop your package in the U.S. mail, at home, at work, or at the
The second way to return is to use your own return package.
Unfortunately we are unable to offer SmartLabel® returns for packages
shipped to Alaska, Hawaii, U.S. Territories, APO/FPO addresses or
other countries. If you ship a return package on your own, please use
a trackable, insured shipping method using the address below:
BEACHWORKS ONLINE RETURNS DEPARTMENT,
140 CALLE IGLESIA,
SAN CLEMENTE, CA 92672
Beachworks Online is not responsible for customer returns that are
Beachworks Online cannot accept COD deliveries.
*Please allow approximately two to three weeks for the processing of
your return. Your issuing bank may take an additional billing cycle
to apply the credit to your card.*
Previously purchased items that are now on sale:
We will gladly extend a price adjustment to you if the original
purchase was within 5 days of the sale offering.